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Privacy Policy

Last updated: July 2026

Document pending legal review. Replace the fields marked as PENDIENTE with the company real details before publishing.

1. Data controller

Refcon. Registered address: [PENDIENTE: completar con los datos fiscales de la empresa]. Tax ID: [PENDIENTE: completar con los datos fiscales de la empresa]. Contact email: [PENDIENTE: completar con los datos fiscales de la empresa]. Phone: +34 694 90 31 63.

2. Data we process

When you request a quote we collect your name, email address, phone number, project address, preferred call time slot and the technical details of the project (renovation type, floor area and quality level). If you use the contact form we collect your name, email address and message. We also process browsing data if you accept measurement cookies.

3. Purpose and legal basis

We process your data to prepare and send you the requested quote, to contact you within the time slot you select and to answer your enquiries. The legal basis is the application of pre-contractual measures at your request, together with your consent. Browsing and advertising data are processed solely on the basis of your explicit consent.

4. Cookies and measurement

We use Google Analytics 4 and Google Ads to analyse site usage and measure the performance of our campaigns. These technologies are only activated if you accept cookies in the corresponding notice. You may reject them and continue using the site normally, or change your decision by clearing your browser cookies.

5. Recipients

Your data is hosted on Google Firebase (Google Cloud). If you accept measurement cookies, Google LLC acts as a recipient of browsing data. These international transfers rely on the EU-US Data Privacy Framework. We do not sell or transfer your data to third parties for commercial purposes.

6. Retention period

We keep your request data for as long as necessary to handle it and, thereafter, for the statutory limitation periods. You may request its deletion at any time.

7. Your rights

You may exercise your rights of access, rectification, erasure, objection, restriction of processing and portability by writing to [PENDIENTE: completar con los datos fiscales de la empresa]. You may also withdraw your consent at any time and lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).